A FTSE 100 Leading Home improvement supplier.
Problem
Howdens needed to enhance customer interactions and the kitchen design process, ensuring quality and efficiency.
Solution
PPT Group created a custom Large Language Model for customer interaction and an AI-powered design automation tool.
Results
Enhanced user interactions, automated design process, and improved efficiency in analytics and integration.
Implemented AI for enhanced customerinteractions & design automation.
Developed custom Large Language Models and AI design tools.
More efficient design process and analytics.
The regional branch of a global coffeehouse chain, offering specialty coffee and beverages.
Problem
Rising technology costs and increasing technical demands led to technology failures and loss of trust by US shareholders.
Solution
PPT Group took over the technology function, stabilised and relaunched customer-facing apps, and launched a new Cloud POS.
Results
Reduced technology costs by $1 million annually, supported 30 new store openings, and extended contract to 6 years.
Took over technology functions to address cost and technical issues.
Stabilised customer apps and launched a new Cloud POS.
Cut technology costs by $1 million annually, supported store openings.
An AgriTech company providing innovative data solutions across various sectors in Africa.
Problem
Crickmay required a high-performance data platform for real-time access across various industries in Africa.
Solution
PPT Group crafted a strategic data platform architecture, managing technical teams and integrating advanced technologies.
Results
Enhanced decision-making, real-time accessibility of data, and reduced costs by 30%, with better scalability.
Designed a high-performance data platform for real-time access.
Managed technical teams for strategic data architecture.
Achieved 30% cost reduction and enhanced decision-making.
A multi-brand company managing a portfolio of restaurants and offering an integrated eCommerce and loyalty program.
Problem
Spur Corp needed a comprehensive eCommerce and loyalty solution and IT operational revamp.
Solution
PPT Group managed the launch of new technology architecture and customer apps across multiple brands.
Results
Launched a new technology stack and apps to 3.5 million customers and is piloting a new POS solution.
Needed a comprehensive IT operational revamp.
Managed new technology architecture and customer apps launch.
Piloted a new POS solution to 3.5 million customers.
A dynamic enterprise focusing on modernsing retail services with a strong online presence.
Problem
RSB aimed to modernise services, integrate analytics, and launch e-commerce and customer-facing apps.
Solution
PPT Group developed a digital strategy, saving $750k by determining an ERP system was unnecessary.
Results
Fast-tracked business initiatives, launching e-commerce ahead of schedule and securing $3 million in capital expenditure.
Aimed to modernise services and integrate customer-facing apps.
Developed a digital strategy without the need for an expensive ERP.
Launched e-commerce ahead of schedule, securing significant investment.
An large and established company in the industrial and service sector focusing on business intelligence and online retail platforms.
Problem
Bulldog needed to modernise services and launch an e-commerce platform.
Solution
PPT Group re-aligned their BI department and managed the build of an e-commerce platform.
Results
Improved reporting accuracy and launched the Bulldog Abrasives eCommerce Website.
Required modernisation of services and e-commerce platform launch..
Re-aligned BI department and managed e-commerce platform build.
Improved reporting accuracy and launched an eCommerce website.
A retail giant operating a number of wholesale and retail chains with a global footprint.
Problem
Post-Walmart acquisition, Massmart needed to align processes across brands to Walmart standards.
Solution
PPT Group mapped out processes, identified overlaps, and created structured processes and information management strategies.
Results
Identified gaps and initiated building standard SOPs, supporting team identification of risks.
Post-acquisition alignment to Walmart standards was needed.
Mapped out processes and created structured information strategies.
Supported team in risk identification and SOP standardisation.
A retail giant operating a number of wholesale and retail chains with a global footprint.
Problem
Post-Walmart acquisition, Massmart needed to align processes across brands to Walmart standards.
Solution
PPT Group mapped out processes, identified overlaps, and created structured processes and information management strategies.
Results
Identified gaps and initiated building standard SOPs, supporting team identification of risks.
Post-acquisition alignment to Walmart standards was needed.
Mapped out processes and created structured information strategies.
Supported team in risk identification and SOP standardisation.
A prominent food services group operating a large network of restaurant brands with a strong emphasis on operational excellence.
Problem
Famous Brands sought a solution for managing SOPs across its network.
Solution
PPT Group assisted with system design and implementation, and onboarding of a new SOP management system.
Results
Over 1300 stores onboarded, saving close to $2m per month, and improved efficiency with customised checklists and reports.
Sought a solution for managing SOPs network-wide.
Assisted with SOP system design, implementation, and onboarding.
Saved close to $2m per month, with over 1300 stores onboarded.
A financial services firm specialising in fund management with a commitment to efficient workflow and document management.
Problem
Tamela required organised document management and automated reporting for its Mezzanine Fund.
Solution
PPT Group optimised processes, introduced automation, and utilised Microsoft 365 for document management.
Results
Time savings on reporting, cost savings from utilising existing Microsoft 365 suite, and improved document retrieval.